At WheelCert (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.wheelcert.com, use our VIN decoding tools, request vehicle history reports, access original window stickers, or engage with any of our other services (collectively referred to as “Offerings”).
By accessing or using our services, you agree to the data handling practices outlined in this Privacy Policy.
This Privacy Policy applies to information collected by WheelCert from users in Canada and around the world. We are committed to being transparent about how your personal information is handled and to ensuring its protection. This policy is intended to clearly explain:
What personal information we collect from users of our services,
How we use that information,
The steps we take to protect your data,
With whom your information may be shared,
Your rights and choices regarding your personal data, and
How we comply with applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
We encourage you to review this Privacy Policy carefully and retain a copy for your records.
To help you better understand how we handle your data, here are some important terms used throughout this Privacy Policy:
Personal Information: Refers to any data that can identify an individual, such as your name, email address, vehicle details (e.g., VIN), payment information, and browsing activity.
Offerings: Includes all services provided by WheelCert, such as VIN decoding, original window stickers, vehicle history reports, and any related tools or features.
Affiliates: Any organizations that are owned by or under common control with WheelCert.
Service Providers: Trusted third-party companies that help us operate our business—such as payment processors, hosting services, and marketing platforms.
Cookies: Small files stored on your device to enhance your experience on our website, support personalization, and enable analytics.
We collect various types of personal information based on how you interact with WheelCert and its services. Here’s a breakdown of the types of information we may gather:
When you create an account, use our VIN tools, or communicate with us, we may collect:
Account Information: Your name, email address, phone number, mailing address, and other necessary details used to set up and manage your account.
Payment Information: If you purchase a report or service, your payment details—such as credit card number and billing address—are collected. These transactions are handled through secure third-party payment processors, and WheelCert does not store sensitive payment data.
Vehicle Information: Information like your Vehicle Identification Number (VIN), make, model, year, and other relevant details used to generate accurate vehicle reports.
Communication Data: Any emails, phone calls, or messages exchanged with our support team may be stored to help us assist you more effectively.
When you use our website or services, we automatically collect certain data to help us improve your experience:
Technical Information: Includes your IP address, browser and device type, operating system, and approximate location—used for site optimization and security.
Usage Data: Information on how you interact with the site, such as pages visited, time spent, and links clicked. This data helps us understand user behavior and improve service delivery.
Cookies & Tracking Tools: We use cookies, web beacons, and similar technologies to personalize your experience, store preferences, and gather analytics to enhance site performance.
We use the personal information we collect to provide and improve our services, communicate with you, and manage our business operations efficiently. Here’s how:
Provide VIN decoding, vehicle history reports, and other services you request from WheelCert.
Process your transactions and deliver purchased reports or related features.
Offer technical support and handle any service-related inquiries.
Keep you informed about your account, purchases, and updates to our services.
Respond to your questions or support requests.
Send important notifications, such as changes to our Terms & Conditions or Privacy Policy.
Offer personalized service recommendations based on your past interactions.
Share promotional content, discounts, and updates about our offerings (if you’ve opted in).
Improve performance, usability, and security of the WheelCert website.
Analyze user activity to identify trends and optimize overall experience.
Maintain and monitor our platform’s technical infrastructure.
Conduct internal audits and strategic analysis for service improvements.
Manage financial records, billing, and accounting functions.
Ensure compliance with legal regulations and protect against fraud or unauthorized use.
Our VIN check and license plate lookup tools deliver detailed insights into a vehicle’s background through a full history report. Curious about factory-installed options, packages, and features? Access the original window sticker to view a complete breakdown of the vehicle’s specifications.
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